CENTRALIZED ORGANIZATION
One Schedule.
Every Move Connected
Smart Dock brings inbound and outbound appointments, carrier coordination and dock activity into one shared operational workflow.
Carriers manage appointments through a dedicated portal, while internal teams plan schedules, assign resources and respond to changing priorities from a centralized dashboard. When connected with Smart Yard, physical activity can update appointment progress automatically—keeping the schedule aligned with what is happening on site.
Plan
Organize inbound and outbound appointments through searchable calendar and table views.
Coordinate
Keep carriers, administrators, gate personnel, yard teams and dock operations working from consistent information.
Track
Follow every appointment from initial booking through arrival, loading or unloading, completion and departure.
SMART DOCK IN ACTION
See the
Connected Worfklow
SMART DOCK DASHBOARD
Where Planning
Becomes Execution
01
Load Assignments
Assign carriers and trailers to individual loads, keeping planned movements and required equipment clearly organized.
02
Complete Appointment Details
Keep bookings, comments, attachments and additional information from internal teams and carriers together in one appointment record.
03
Live Progress Tracking
Follow each appointment through automatically updated statuses, from booking and arrival to loading, completion and departure.
04
Operational Control
Assign shunts, move appointments, refuse loads, add comments and respond to changing priorities directly from the dashboard.
AUTOMATED STATUSES
From Scheduled to Completed.
Automatically
The appointment is booked with its carrier, load information, planned time and supporting details.
Scheduled
The trailer’s arrival is recorded at the site, including equipment details, load details and BOL scan, and immediately reflected on the appointment.
Arrived
When loading or unloading begins, the appointment advances automatically and operational timing starts.
In Progress
The appointment is updated when dock activity ends, creating an accurate completion time without manual intervention.
Completed
We continue to monitor the trailer even once operations are completed to ensure carrier collects the trailer efficiently.
Recurring notifications can be sent until the trailer has left.
Departed
From statuses your team had to maintain,
to updates they can act on.
OPERATIONAL EXCEPTIONS
Keep Priorities Moving
OPERATIONAL CLARITY
Detailed Records.
Measurable Performance
Maintain a complete history of every appointment, including arrival and operation timestamps, assignments, status changes, comments, attachments and operational exceptions—creating one reliable record of how the appointment was scheduled, modified and completed.
Complete Appointment Records
Turn appointment activity into actionable performance indicators. Track schedule adherence, processing times, carrier responsiveness, throughput and recurring exceptions to identify trends, resolve inefficiencies and support better operational decisions.
Performance
Indicators
CONNECTED OPERATIONS
Connected to the Systems
& Workflows Around It
No redundant inputs, keeping data consistent across operations
